Traveling to Sugar Bay Resort & Spa, St. Thomas, USVI

Traveling to Sugar Bay Resort & Spa, St. Thomas, USVI

Are you planning a trip to Sugar Bay Resort & Spa anytime in the near future? Here is some information relating to the resort, in order to make your experience as pleasant as possible.

Check in at the hotel starts at 3 p.m., and check out is by 11 a.m.

If you are paying for all-inclusive while at the resort, then you will receive a bracelet when you check in. It is important to keep your bracelet on at all times. This is so that you can be identified by staff for easier all-inclusive service. You must use it during your entire stay and, when checking out, you must return it to the front desk. Should your bracelet break, please return it to the front desk to have it replaced. There is a charge for lost bracelets.

When checking in at the resort, you will receive towel cards. Please present your towel cards at the pool towel hut or the front desk to receive your towels. Towel Cards must be returned upon check-out.

There are many other services offered at the hotel:

  • Car Rental
  • ATM
  • Laundry/Dry cleaning service
  • Shuttle service (intra-resort)
  • WI FI service in designated areas
  • Castaways Gift Shop
  • Full service Tour Desk
  • Pool Concierge
  • Beach Towel Service
  • Safety deposit boxes are provided free of charge for your safety and convenience. Should your room not be equipped with one, you can secure one through the front desk upon request.


Passport Information

Citizens of the U.S. or its territories (such as Puerto Rico) do not need a passport to travel to St. Thomas or the other islands within the U.S. Virgin Islands (St. Croix and St. John). You do not need a passport or birth certificate when departing from your local airport to St. Thomas, but you do need some form of identifications when leaving the U.S. Virgin Islands by airplane.

Usually just two forms of identification such as your drivers license and birth certificate are sufficient. Providing both forms of identification will make leaving for your flight on time a much more simple process.

St. Thomas is an unincorporated territory of the United States, which means that U.S. citizens are free to travel to St. Thomas without a passport. This makes going on a vacation to St. Thomas much easier and a much more carefree vacation.

If you don’t currently have a passport, then the costs to get one might be too high for you, or you might be on a time crunch and unable to get on. With flying to St. Thomas, you won’t have to wait around for your passport to arrive in your mailbox – because you don’t need one!

However, bringing a passport might be a good idea as well. You can then island hop if you choose to do so. Also, travelers returning to the U.S. by another country will need to carry a passport to reenter the United States, so even though a passport is not required for U.S. citizens entering St. Thomas, it might still be a good idea to bring one with you.

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