Recent St. Thomas Reviews

Day Sailing Trips

Sugar Bay Resort & Spa located on the island of St. Thomas is a beautiful place to have your next vacation. Don’t just take it from me, read these recent reviews of the resort as well.


Review from July 27, 2013

We arrived at the Sugar Bay prepared for a 4 night stay while in St Thomas on a Mission Trip. The lobby was exquisite, the service was good at check in, and the room was up to par. I really can’t think of anything negative to say and for the price that we paid for our room with a great view, I was very pleased. I would 100% consider it to be an easy 3.5 star and teetering on a 4star resort.


Review from August 1, 2013

The staff was so friendly especially the girl who checked us in, our waiters, we enjoyed talking with them, the room was clean and nice and the view was BEAUTIFUL from our balcony. We enjoyed the food and variety they offered. We loved the beach and pool area. We had fun snorkeling and kayaking right at our beach. We went for fun, sun, relaxation, scenery and got it all! Thank you Sugar Bay.

Fitness Center and More at Sugar Bay Resort St. Thomas

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Fitness Center

The resort’s fitness center is located within the spa and offers state-of-the-art equipment, free weights, a fitness studio for Yoga, Pilates, Zumba and fitness classes.

Caribe Marketplace

The Caribe Marketplace is open from 6:00 a.m. to 10:00 p.m. and serves coffee, cappuccinos, ice-cream, muffins, salads and gourmet sandwiches.

Kids Klub & Babysiting

The resort’s Kids Klub provides a variety of fun activities between the hours of 10:00 a.m. and 4:00 p.m. for children ages 4-12.

Babysitting services are available through Caribbean Nanny Care. They can be contacted directly at 340-473-7500. Approximate cost for babysitters is $20 per hour.

Traveling to Sugar Bay Resort & Spa, St. Thomas, USVI

Traveling to Sugar Bay Resort & Spa, St. Thomas, USVI

Are you planning a trip to Sugar Bay Resort & Spa anytime in the near future? Here is some information relating to the resort, in order to make your experience as pleasant as possible.

Check in at the hotel starts at 3 p.m., and check out is by 11 a.m.

If you are paying for all-inclusive while at the resort, then you will receive a bracelet when you check in. It is important to keep your bracelet on at all times. This is so that you can be identified by staff for easier all-inclusive service. You must use it during your entire stay and, when checking out, you must return it to the front desk. Should your bracelet break, please return it to the front desk to have it replaced. There is a charge for lost bracelets.

When checking in at the resort, you will receive towel cards. Please present your towel cards at the pool towel hut or the front desk to receive your towels. Towel Cards must be returned upon check-out.

There are many other services offered at the hotel:

  • Car Rental
  • ATM
  • Laundry/Dry cleaning service
  • Shuttle service (intra-resort)
  • WI FI service in designated areas
  • Castaways Gift Shop
  • Full service Tour Desk
  • Pool Concierge
  • Beach Towel Service
  • Safety deposit boxes are provided free of charge for your safety and convenience. Should your room not be equipped with one, you can secure one through the front desk upon request.


Passport Information

Citizens of the U.S. or its territories (such as Puerto Rico) do not need a passport to travel to St. Thomas or the other islands within the U.S. Virgin Islands (St. Croix and St. John). You do not need a passport or birth certificate when departing from your local airport to St. Thomas, but you do need some form of identifications when leaving the U.S. Virgin Islands by airplane.

Usually just two forms of identification such as your drivers license and birth certificate are sufficient. Providing both forms of identification will make leaving for your flight on time a much more simple process.

St. Thomas is an unincorporated territory of the United States, which means that U.S. citizens are free to travel to St. Thomas without a passport. This makes going on a vacation to St. Thomas much easier and a much more carefree vacation.

If you don’t currently have a passport, then the costs to get one might be too high for you, or you might be on a time crunch and unable to get on. With flying to St. Thomas, you won’t have to wait around for your passport to arrive in your mailbox – because you don’t need one!

However, bringing a passport might be a good idea as well. You can then island hop if you choose to do so. Also, travelers returning to the U.S. by another country will need to carry a passport to reenter the United States, so even though a passport is not required for U.S. citizens entering St. Thomas, it might still be a good idea to bring one with you.

June 2013 Reviews of Sugar Bay Resort & Spa St. Thomas

Sugar Bay

Sugar Bay Resort & Spa located on the island of St. Thomas is a beautiful place to have your next vacation. Don’t just take it from me, read these recent reviews of the resort as well.


Reviewed June 4, 2013

“I stayed there for 3 nights… The manager there, Cavelle Francis made me think differently. She is the warmest person I ever met. I had some issues and she took care of it instantly. Everyone else was nice but she showed extraordinary interest in what she does. This woman would be the reason for me to visit again. As a manager, I’m sure she’s an asset to the company. I would definitely come back! “


Reviewed June 2, 2013

“This was our 2nd visit to the Sugar Bay and had a great time. Nelly Dizon (intern) did a great job & made our stay feel like home. The maid staff went above & beyond… We will be back. “


Reviewed June 2, 2013

“Chavelle, Manager @ Mangrove Restaurant was the absolute best. Very friendly, helpful and provided top-notch quality customer service.

Tamika, bar tender @ the Turtle Bar, the best bar tender, hands-down! She greeted us with a smile every day. I wish them both the absolute best!

Options: the all-inclusive is the only way to go; drinks are included. There are several restaurants onsite. The food was good and plentiful. You will not be disappointed.

Entertainment: all day and night.

Rooms: request an un-obstructed ocean view room on the outer-ring.

Pack bug spray and itch-cream. You are going to an Island after all.”

May 2013 Reviews of Sugar Bay Resort & Spa St. Thomas

May 2013 Reviews of Sugar Bay Resort & Spa St. Thomas

View from Room 712

Sugar Bay Resort & Spa located on the island of St. Thomas is a beautiful place to have your next vacation. Don’t just take it from me, read these recent reviews of the resort as well.

Review from May, 2013

“I just got back from my stay at the Sugar Bay spa and Resort after traveling their with my mom for a mother’s day gift…  The views are absolutely the best overlooking the mountains and the ocean. Hotel rooms were clean and large with their own balcony to sit out on. The hotel itself has its own private beach which is a great spot. Go for the all inclusive it is worth it. The hotel is located five minutes from Sapphire Beach and Coki Beach and is only fifteen minutes away from shopping in downtown. They have a taxi board outside the front so they can call a cab for you to go anywhere at any time. Loved this resort and will definitely be going back soon.”


Review from May, 2013

“First off, I have read reviews from many resort on St Thomas. I decided to pick this resort because of the all-inclusive and every resort has positive and negative. I booked my trip through cheapcarribean and my total cost for 5 days 4 nights all-inclusive, air fair was about $2100 for two people and ocean view room.

Overall, the resort was better than expected. Please read the rest of my review and understand that I am not bias nor am I paid by the resort to write this. The resort is located by the ocean, so we have to understand wear and tear from the wind salt and heat.

I rented a car, cost me 220 for the whole trip. If you travel by taxi, they charge per person, so price may come out to be the same. However, I feel more comfortable driving and the luxury of driving anywhere I want at anytime of the day. The roads are smaller, you drive on the left side and there are a lot of hills. At night, it does get a bit difficult to drive so be careful.”


Review from May, 2013

“My wife and I stayed at Sugar Bay Resort in May 2013 and had a great experience. The All-Inclusive plan was a great deal for us. The beach and pool were terrific and the bar service was excellent. The pool’s swim-up bar was lots of fun, and Carolyn and Ross were great bartenders. ”

May 2013 Reviews of Sugar Bay Resort & Spa St. Thomas

May 2013 Reviews of Sugar Bay Resort & Spa St. Thomas

View from Room 712

Sugar Bay Resort & Spa located on the island of St. Thomas is a beautiful place to have your next vacation. Don’t just take it from me, read these recent reviews of the resort as well.

Review from May, 2013

“Just returned from 9 day stay at Sugar Bay and is was great. This was our fifth trip to the resort and as always a great experience. The staff is great and friendly and go out of their way to make our stay memoriable. Food and drinks are great. Beach is great, it is a bit rocky but with water shoes its no problem. Snorkeling is great at the resort and all the views are great no matter where you are at on the resort. Cant wait to come back next year.”

Review from May, 2013

“My girlfriend and I stayed at this resort once again. So from the start. We arrived 2 hours before check in. Danielle at the front desk gave us our all inclusive wrist bands and said, “your welcome to wait, or you can go have lunch, drinks, or whatever you please. It shouldnt be more than 15 minutes”. By the time we had a quick lunch and a drink at the turtle rock by the pool our room was ready. You cant ask for more than that! The rooms are gorgeous. The view is breath taking over looking St John. I never experienced any rudeness from staff our entire visit. Or any other visit for that matter. The breakfast buffet is great. They have an omelet bar as well. The buffet consist of anything and everything you could possibly want for breakfast. Fresh fruit, eggs, sausage, potatoes, bagels, pancakes, waffles….. It starts the day in paradise off very well. The pool and pool bar are amazing. Carolyn is the best! She even remembered us from last time! The lunch spots by the pool in my opinion hit the spot after being in the sun and drinking. Burgers of all kinds, sandwiches, salads… Its great. For dinner Blue Currents is awesome. I had one of the best steaks Ive ever eaten there. We met a couple our age from Illinois and they actually had the steak two nights it was so good! Also, Sugar Bay is located minutes away from Red Hook and the ferry to St John. The bottom line is, for the price you pay to stay at Sugar Bay, eat all you want, drink all you want, have as much fun as you want. You cant go wrong.”

All-Inclusive Caribbean Resort Vacation St. Thomas

St. Thomas is a very beautiful place to visit. If you’re like me, then you really enjoy relaxing while on vacation also. All-inclusive vacations allow for the ultimate care-free relaxing vacation, as almost everything is already included. If you’re looking for the best all-inclusive resort of St. Thomas in the Virgin Islands, look no further than Sugar Bay Resort and Spa. Sugar Bay Resort and Spa is only true all-inclusive resort in St. Thomas.

The per night rate on single or double occupancy rooms includes many things, such as: meals, beverages, recreation, entertainment, use of non-motorized watersports equipment (such as kayaks and snorkel equipment), access to the fitness center, and tax and gratuities. Restaurant surcharges and restrictions may apply. It makes everything very easy, as the resort already has so many things for you to do. Already having all of the costs that you need built into the fee just adds to how relaxed you’ll feel at the resort.

Food & Drinks

The all-inclusive option at Sugar Bay Resort and Spa includes all breakfast, lunch and dinner meals every day and during the restaurant’s hours (some restrictions may apply).

There are also unlimited house brand cocktails, domestic beer, wine by the glass, and non-alcoholic beverages during restaurant hours. There are several restaurants at the resort which are included in the all-inclusive rate and it makes getting food and drinks very easy.

Amenities of Sugar Bay’s St. Thomas All-Inclusive Resort

  • Room, tax and service charge are included in the rate. There are no additional sales tax or fees so you don’t have to wonder what the total cost will be.
  • Beach towels and lounge chairs are available pool side and on the beach.
  • There are cold washcloths at pool to help keep you refreshed and also relaxed.
  • There is a resort shuttle on property (however, it does not leave resort) to bring you around the resort if you choose not to walk (such as from the main building down to the pool).
  • Pool side jacuzzi
  • Three interconnecting pools
  • Well equipped fitness center that is perfect for working out while on vacation.
  • Kids Klub half-day programs (4-12 years old)
  • Secluded beach access that only Sugar Bay Resort and Spa can enjoy. A great location with clear water and good snorkeling.

Recreation that is included in your all-inclusive rate

  • Non-motorized water sports
  • Snorkeling equipment
  • Beach and pool volleyball
  • Miniature golf
  • Daily activity programs
  • Tennis and basketball courts
  • Free introduction to SCUBA lessons

However, the following items are not included in the all-inclusive rate:

  • Caribe Market Place purchases
  • Sugar Bay Express (limited room service)
  • Holiday or theme events
  • Extra food & beverage gratuity that you would like to give
  • Local or long distance phone calls
  • Parking
  • Retail purchases such as in the gift/souvenir shop
  • Usage of motorized water sports and equipment
  • On-demand movies
  • Wi-Fi or in-room Internet access
  • Journey Spa services
  • Airport transfers
  • Airfare